• MAX RESPECT TO VETS FOR FIXING DOG’S HORROR HOLIDAY INJURY
  • MAX RESPECT TO VETS FOR FIXING DOG’S HORROR HOLIDAY INJURY
  • MAX RESPECT TO VETS FOR FIXING DOG’S HORROR HOLIDAY INJURY

    We are one of the UK’s leading Specialist Orthopaedic, Spinal and Soft Tissue small animal referral centres.

A dream trip to the Lake District turned into a nightmare scare for a dog owner whose two-year-old pet was seriously injured while romping across the Cumbrian hills and ended up being treated here at Kentdale.  

Martin Sands, from Lutterworth in Leicestershire, was left horrified when Weimaraner Max fractured his kneecap after careering down a steep hill and crashing into a wooden stake.  

His first challenge was to carry Max off the hillside before then attempting to find an expert vet to look after him when they were 150 miles away from home.  

Martin explained: “It was the second day of a 10-day break to the Lakes and we were up on the hills when Max suddenly went running off down the hill after something.  

“I called after him but Max wasn’t listening. Then I heard him yelp and when he didn’t come back, I realised something must be wrong.  

“I went down after him and discovered him by a wooden stake in the ground which had stopped him in his tracks.  

“I was very concerned. I could see he was hurt and my first thought was ‘how am I going to get him down off the hill and into the car’.  

“Being new to owning a dog, we didn’t really know how it was going to end – especially when the local vet couldn’t fix the problem and we had to be referred to a specialist vet practice.”  

Max was transferred to our team for emergency surgery to repair his fracture, with Gemma Holloway, our ECVS board-eligible clinician in small animal surgery, taking charge of the challenging case.  

Gemma explained: “The owner told me Max had run into a wooden post and X-rays confirmed he had a fractured patella (knee-cap).  

“Patella fractures can be difficult to manage, with a high risk of it not healing, so this was not a straightforward case.  

“Max was taken to surgery where we made an internal fixation of the patella using wire, tension bands and a tibial patella suture.  

“Then an external fixator was applied to immobilise the joint to stop any movement or pull from surrounding muscles which could cause the fixation to fail.  

“The external fixator remained in place for six weeks and two weeks later he started an intense course of physiotherapy and rehabilitation.”  

A delighted Martin said Max had made a fine recovery and you would barely know he’d had such a nasty accident.  

He said: “Max is good, to the point where you wouldn’t know he had a serious injury if it wasn’t for the scars on his leg. He is still having physio which should be ending next month and he’s made really good progress.”  

Martin was full of praise for Gemma and the Kentdale team for all the care and support they delivered at such a worrying time.  

He added: “Being new to dog ownership, we were going into the unknown and we were also on holiday which didn’t help.  

“But Kentdale were absolutely amazing, from the front of house team right through to Gemma the vet who operated on Max.  

“They made everything straightforward and we felt safe in the knowledge that Max was in great hands. I wouldn’t hesitate in recommending them to other dog owners, even though we live 150 miles away.”  

Testimonials
  • There’s never a problem speaking to our lovely receptionists at Kentdale Vets to book an appointment; my little girl would not be with us now without Jan, her surgeon and the brilliant nurses that looked after her.

    Stephen – Nancy’s owner

  • If I could give a higher score, I would! This being our second referral, it has felt like coming home, and to feel that when we arrive with major trauma to our dog is wonderful. Immediately we were in smiley, reassuring, safe arms again, and our crisis rapidly disappeared. The immediate welcome from the reception staff to Kirstie, amazing Joe and even the reassuring and friendly night nursing staff all let us know our precious boy was in very safe hands. Can't speak highly enough - and this is a consistent standard.

    Ani – Floyd’s owner

  • Great communication between myself and the staff was kept updated, and they took great care of my dog! The operation went perfectly, and the scar has healed nicely, considering its place! Gave simple and easy-to-follow after-care steps!

    Kim – Bella’s owner

  • Felt my dog was safe with you, and treatment would be done with his best interests coming first. Follow-up physio with Genie and now Emma were excellent. Friendly staff.

  • I cannot say how amazing Kentdale is; your exceptional service and kindness. Thank you.

    Victoria – Lulu’s owner

  • All the staff go out of their way to be helpful. Nothing is too much trouble, and no question is considered stupid or a waste of time. They treat my dog, Riley, with respect and kindness and me the same. I can’t thank them enough for their help on what has been a rough road for Riley and us.

    Pat – Riley’s owner

  • Excellent doggy care. Nothing too much trouble, and the team all look happy in their jobs. Simon was great with us, and Henry kept us informed and gave clear explanations. Definitely would recommend it.

    Alison – Henry’s owner

  • Full confidence in the skills, equipment and expertise of the whole team. Assured by the staffing levels to respond to unplanned events during procedures and recovery. Across the team, the ability to explain and advise.

    Graham – Winston’s owner

  • The team have been so helpful in looking after Cuin and ourselves after what turned out to be a traumatic experience. We can't thank them enough and would definitely recommend their services.

    Cuin’s Owners

  • Expertise, kindness, empathy, time spent explaining incredibly difficult situations. Efficiency.

    Pet Owner

  • I really felt like me and my dog Mollie were being looked after as soon as we walked through the door. Friendly faces on reception and Jan the consultant was very thorough, friendly and I felt Mollie was in very good hands.

    C. Waterhouse, Pet Owner

  • Very nice waiting area where thought has been given to the layout for having multiple pets in at the same time. Friendly and welcoming staff. Very thorough and professional vets.

    Pet Owner

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