• VET HAILS ‘BRILLIANT’ KENTDALE TEAM AFTER PET PUPPY OP
  • VET HAILS ‘BRILLIANT’ KENTDALE TEAM AFTER PET PUPPY OP
  • VET HAILS ‘BRILLIANT’ KENTDALE TEAM AFTER PET PUPPY OP

    We are one of the UK’s leading Specialist Orthopaedic, Spinal and Soft Tissue small animal referral centres.

A grateful vet has praised the “brilliant” team here at Kentdale Referrals after we were able to successfully complete surgery to repair her puppy’s rare birth defect.

Lucy and Cameron Dickinson’s worst fears were confirmed when we carried out a CT scan on their young Labrador Callie, which revealed she had an uncommon condition called a persistent right aortic arch.

As a vet, Lucy knew all the risks and complications of Callie’s case and could barely believe the puppy she had hand-reared from day one was facing another fight to survive.

Lucy, from Kirkby Stephen, explained: “We took Callie on when she was just 24 hours old after her mum and the rest of her littermates died.

“We hand-reared her ourselves, feeding her every couple of hours around the clock for the first few weeks of her life.

“When we started weaning her onto solid food at a few months old we noticed she was regurgitating the food and unable to keep it down, which raised suspicion.

“As a vet myself, I was suspicious of a vascular ring anomaly because she was pretty much a textbook presentation of it, but, as it’s so rare, I just thought I was being paranoid.

“I couldn’t really believe we would be unlucky enough to have that as the cause of the problem, seeing as she had already had such a tough start in life already!

“I was pretty concerned when the CT scans confirmed it all, as I knew it required major surgery, and we didn’t know how good the prognosis would be afterwards.

“Kentdale Specialist Jan reassured us, though. He explained the risks associated with the surgery and possible outcomes really well and I knew then that she was in the best hands, which really did lessen our worry.”

Jan Beranek, Specialist in Small Animal Surgery here at Kentdale, took charge of the challenging operation, assisted by Chris Allen, Advanced Practitioner in Small Animal Surgery.

He described Callie’s problem, saying: “She was born with the aorta leaving the heart on the right side ( normal is left), which trapped her food pipe between big vessels above the heart and the ligament spread between them.

“As Callie grew, this had caused a restriction around the oesophagus (food pipe) and she was struggling to eat and swallow her food.

“The food just cannot get past the narrow section of the oesophagus so causes repeated regurgitation and means the puppy does not get the nutrients it needs to grow.

“To rectify this, we performed a thoracotomy (opening of the chest) to access the problematic ligament and ligate (tie) it and then remove it from around the oesophagus.

“Surgery took two hours and went very well with Callie going home the very next day.

“For the next four weeks post-surgery, she needed to have just small volumes of soft food several times a day, utilising a food bowl that encourages a slower speed when eating.

“All has gone well and she has made a full recovery and is eating and drinking normally now.”

Owner Lucy, who works for a veterinary pharmaceutical firm, added: “We’re so grateful. Kentdale were brilliant from start to finish. The communication was amazing and I would certainly recommend them, 100 per cent without any hesitation.”

Callie puppy

Testimonials
  • There’s never a problem speaking to our lovely receptionists at Kentdale Vets to book an appointment; my little girl would not be with us now without Jan, her surgeon and the brilliant nurses that looked after her.

    Stephen – Nancy’s owner

  • If I could give a higher score, I would! This being our second referral, it has felt like coming home, and to feel that when we arrive with major trauma to our dog is wonderful. Immediately we were in smiley, reassuring, safe arms again, and our crisis rapidly disappeared. The immediate welcome from the reception staff to Kirstie, amazing Joe and even the reassuring and friendly night nursing staff all let us know our precious boy was in very safe hands. Can't speak highly enough - and this is a consistent standard.

    Ani – Floyd’s owner

  • Great communication between myself and the staff was kept updated, and they took great care of my dog! The operation went perfectly, and the scar has healed nicely, considering its place! Gave simple and easy-to-follow after-care steps!

    Kim – Bella’s owner

  • Felt my dog was safe with you, and treatment would be done with his best interests coming first. Follow-up physio with Genie and now Emma were excellent. Friendly staff.

  • I cannot say how amazing Kentdale is; your exceptional service and kindness. Thank you.

    Victoria – Lulu’s owner

  • All the staff go out of their way to be helpful. Nothing is too much trouble, and no question is considered stupid or a waste of time. They treat my dog, Riley, with respect and kindness and me the same. I can’t thank them enough for their help on what has been a rough road for Riley and us.

    Pat – Riley’s owner

  • Excellent doggy care. Nothing too much trouble, and the team all look happy in their jobs. Simon was great with us, and Henry kept us informed and gave clear explanations. Definitely would recommend it.

    Alison – Henry’s owner

  • Full confidence in the skills, equipment and expertise of the whole team. Assured by the staffing levels to respond to unplanned events during procedures and recovery. Across the team, the ability to explain and advise.

    Graham – Winston’s owner

  • The team have been so helpful in looking after Cuin and ourselves after what turned out to be a traumatic experience. We can't thank them enough and would definitely recommend their services.

    Cuin’s Owners

  • Expertise, kindness, empathy, time spent explaining incredibly difficult situations. Efficiency.

    Pet Owner

  • I really felt like me and my dog Mollie were being looked after as soon as we walked through the door. Friendly faces on reception and Jan the consultant was very thorough, friendly and I felt Mollie was in very good hands.

    C. Waterhouse, Pet Owner

  • Very nice waiting area where thought has been given to the layout for having multiple pets in at the same time. Friendly and welcoming staff. Very thorough and professional vets.

    Pet Owner

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